Milano Centrale is the name of the main train station that opened up in the early 1930s and is the second-largest station in Italy, behind Roma Termini.
There are 24 tracks at Milano Centrale with a soaring glass and an arched metal roof above the platforms, with regular daily service to cities throughout Italy and international destinations in other countries in Europe.
There are over 320,000 daily passengers that travel through Milano Centrale, which is located at Piazza Duca d’Aosta, 1, 20124 Milano MI, Italy.
You can find your fix of restaurants and shops on the platform level of the station, along with an information office.
Just outside of the train station you are able to catch several tram lines and city buses.
Now with a better understanding of Milano Centrale Station, let’s dig deeper into getting the most out of the time that you spend there.
Navigating Milano Centrale Station
Don’t let the imposing size of Milano Centrale put fear inside you; it is quite customer-friendly to navigate, with proper signage and prominent train departure reader boards to make you aware of cancellations and delays.
Not including the underground metro stop, Milano Centrale Station has two main levels and a mezzanine.
It is a good idea to get yourself orientated when you arrive and check the latest train schedule details listed on the large ticker-style reader boards throughout the station as well as in the entrance area.
You will see another sign on your platform, and this information should match the details on the reader boards elsewhere in the station.
As you enter the building through the main entrance, you can see the escalators that head down to a lower floor where most of the shopping opportunities are situated, along with numerous ticket kiosks you can get service from if you have not already made your travel reservations.
If you are in need of ticketing kiosks, as well as human interaction to make ticket purchases, these can also be found on the entrance level.
If you have made the decision to make your ticket purchases at the station, the self-service machines are fairly straightforward if you are an English speaker.
Keep in mind that there are different machines for different ticketing services, with the Trenitalia machines being the most common of them all, including tickets for the state-run Frecciarossa lines.
Italo is a privately-run transportation line and an additional option for getting tickets at Milano Centraleis with its own separate ticketing service.
Storing Luggage at Milano Centrale
Taking advantage of solid luggage storage in Milano Centrale, which Italians call “left luggage” (deposito bagagli), is an easy and accessible way to move about without having to lug your luggage everywhere you go.
Having the reassurance that there is a $10,000 guarantee on your belongings after you drop it off at a storage location with that policy in place allows you to spend the rest of the day not worrying.
Milano Centrale has many amenities such as car rental, personalized ticket services, a post office, a pharmacy, and banking services to exchange currencies or pull out cash from an ATM.
If you need some assistance from a tourist desk, you can locate one on the west side of the main entrance that is staffed by knowledgeable workers from the Frecciaviaggi company to inform you about anything related to the station itself.
You can get use out of your laptop at Milano Centrale as well, thanks to the free WiFi available throughout the station.
Eating at Milano Centrale
If you are thirsty, you won’t have to stay that way for long because there are plenty of beverage and food choices you can make inside the Milano Centrale train station.
If you need a quick snack to hold you over because of a delayed train, there are a number of coffee and panini stands and pizza from the popular Naples-based Rossopomodoro franchise.
If you have a little more time on your hands, you can take a seat at the high-end food court called Bistrot Centrale on the second floor above the train platform.
If you need a chance to sit and settle down a bit, you can find a wine bar on the upper floor with power outlets under the counter to charge up your cell phone.
You may also want to bring your appetite over to the Obica restaurant that is also on the upper floor, which conveniently gives you a wide view of the train platform and departure times so that you don’t lose track of time and miss your train on its tracks.
You can also spend your time spending some money while shopping without even having to leave the station, with a multitude of boutiques and brand name shops, mainly on the first floor beneath the train shed, such as Guess, Swarovski, and Zara.